Visit Us
2 King St N
Ballarat East VIC 3350
Australia
Get in Touch
Call Us
Email Us
Send Us a Message
What to Expect When You Contact Us
Quick Response
Most inquiries get a reply within one business day. If you reach out Friday afternoon, expect to hear from us Monday morning.
Real Conversations
You'll talk to someone who actually knows our programs. No scripts, no runaround—just straightforward answers to your questions.
No Pressure Ever
We're here to help you figure out if our approach fits your goals. If it doesn't, we'll tell you honestly.
Our Response Process
1
You Reach Out
Fill out the form, send an email, or give us a call. Whatever works for you—we check all channels regularly throughout the day.
2
We Review Your Inquiry
Someone on our team reads through your message carefully to understand what you're looking for and who's best positioned to help.
3
Initial Response
Within 24 hours on weekdays, you'll get a personal reply addressing your specific questions. If we need more information, we'll ask.
4
Ongoing Support
The conversation continues as long as you need it. Whether that's one email or several back-and-forth exchanges, we're here.
Drop By Our Ballarat Office
Finding Us is Easy
We're located right on King Street North in Ballarat East. There's street parking available most days, and we're a short walk from several bus stops.
Office hours run Monday through Friday, 9 AM to 5 PM. If you'd like to visit outside those times, just call ahead and we'll see what we can arrange.
- From the city center, head east on Main Road
- Turn left onto King Street North
- We're on the right side, just past the intersection
- Look for the building with the dark blue awning